Amtec insights
Better workflows. More room to grow.
Practical guides to AI, automation and connected systems. Clear steps for a business that runs better.
Daily Amtec AI news briefing
What’s moving in AI.
A concise look at AI news, model releases and Australian market developments. Each edition brings context and original sources.
The first edition will appear here once it has been reviewed.
Start with one workflow
Map the work.
Find the friction.
Find the right first workflow to automate, with a practical scorecard for time, complexity and impact.
The practical library
What would you like to improve?
Choose a question. Leave with a way forward.
Showing 10 guides
Automated decisions and your privacy policy: what Australian operators should prepare before 10 December 2026
The OAIC says that from 10 December 2026, APP entities that use computer programs to make or substantially and directly support decisions that could significantly affect individuals must describe that use in their privacy policy. Here is what OAIC guidance says, and a practical operator checklist for getting your systems inventory ready.
What is an AI operating layer?
An AI operating layer sits between the systems a business already runs and the people who do the work. It connects those tools, holds the workflow rules and approvals, and lets AI do bounded jobs inside the process instead of in a separate chat window.
What an AI automation build includes for an Australian operator
An AI automation build is more than a demo chat. For an Australian operator it usually includes workflow mapping, system boundaries, approval rules, a working delivery layer, exception handling, and a clear handover into day-to-day operations.
How to build a shared AI agent platform without over-engineering
Learn what to standardise when a business moves from one AI agent to several, including identity, permissions, connectors, evaluation, observability and human approval.
Which workflow should you automate first?
Find a worthwhile starting point with a practical scorecard for time, complexity, ownership and measurable improvement.
AI or automation: what does your workflow need?
Separate predictable steps from work that needs interpretation, then decide where AI and human approval belong.
How to measure an automation pilot
Use a simple baseline and worked example to measure time saved, quality and the effort that remains after automation.
What affects the cost of business automation?
Understand automation cost drivers, compare the scope behind a quote and prepare a useful brief for your Australian business.
How to connect your business systems without replacing them
Connect your CRM, accounts and operational tools with clear data ownership, fewer duplicate records and a plan for failed updates.
How to automate enquiry follow-up and keep it personal
Give every enquiry an owner, a useful next step and a clear stopping point. A practical guide to follow-up your team can trust.
In practice / Domus Property
6 tools. One place to get work done.
A private agent prepares work across Domus Property’s tools and routes it for approval. The team keeps control of client-facing decisions.
1 FTEof admin workload replaced
6 toolsunified under one command layer
Before you build
A few things
worth knowing.
You do not need a complete AI strategy. Start with a problem worth solving.
Where should we start?
Choose one recurring piece of work that is slow, repetitive or easy to get wrong. Map the steps, talk to the people doing them and measure the current effort before choosing technology.
Use the first-workflow guideDoes this apply to our industry?
The starting point is your workflow, not your industry. Follow-ups, reporting, approvals and duplicate data entry appear across many businesses. The solution still needs to fit your tools, responsibilities and the consequences of getting something wrong.
See how we scope the workDo we need to replace our existing tools?
Often, the useful change is connecting the tools you already use. We check what their integrations allow, where information should live and which steps still need a person. Replacement only makes sense when it solves a clear problem.
Read the systems integration guideWhat should we bring to an intro call?
One workflow, the tools involved and a rough sense of where time is going. Bring someone who knows the exceptions. There is no need to prepare a technical brief or share sensitive business data for an initial conversation.
See which measures are useful